- (347) 343-8818
- 99 Madison Avenue suite 516, New York, NY, USA
Effective Date: 04/24/26
Prolific Training & Protection (“we,” “us,” “our”) is committed to protecting your privacy while providing high-quality certification training for working professionals. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, including enhanced disclosures regarding phone calls, text messaging, and marketing communications.
We may collect the following categories of information:
Personal Information
• Full name
• Email address
• Phone number (mobile and/or landline)
• Mailing address
• Employer, job title, and professional background
• Government-issued ID (if required for certification verification)
• Payment and billing information
Educational & Certification Data
• Course enrollments, attendance, and completion status
• Exam results, certifications earned, and credentials issued
Technical & Usage Information
• IP address, browser type, device identifiers
• Website interaction data, cookies, and analytics
Communication Data
• Records of emails, text messages, chat logs, and phone calls
• Voicemail recordings and customer service interactions
We use your information for the following purposes:
• Deliver, manage, and improve our training programs
• Process enrollments, certifications, and payments
• Communicate important updates, reminders, and service-related notices
• Provide customer support and respond to inquiries
• Conduct internal analytics and quality assurance
• Send marketing and promotional communications (subject to your consent)
• Comply with legal, regulatory, and accreditation requirements
By providing your phone number(s) and interacting with us, you provide express written consent to be contacted by [Training School Name] and its representatives as described below, to the fullest extent permitted by applicable law (including but not limited to the Telephone Consumer Protection Act (TCPA)).
You agree that we may send you text messages that include, but are not limited to:
• Enrollment confirmations and receipts
• Class reminders and scheduling updates
• Certification deadlines and exam alerts
• Account notifications and security alerts
• Promotional offers, new course announcements, and upsell opportunities
Key Disclosures:
• Message frequency may vary
• Message and data rates may apply
• Consent is not a condition of purchase
• Messages may be sent using automated technology
Opt-Out Instructions:
• Reply STOP at any time to cancel
• Reply HELP for assistance
• You may also contact us directly to be removed
Opt-out requests will be processed promptly, though you may receive a final confirmation message.
You expressly consent to receive calls from us, including:
• Live calls from representatives
• Calls made using automatic telephone dialing systems (ATDS)
• Prerecorded or artificial voice messages
These calls may be for:
• Enrollment assistance and follow-ups
• Course guidance and student support
• Payment reminders
• Marketing and promotional outreach (where permitted)
Additional Protections:
• You may request placement on our internal Do Not Call list at any time
• We will honor Do Not Call requests in accordance with applicable law
• Calls may be recorded or monitored for quality assurance, training, and compliance
By communicating with us, you acknowledge and agree that:
• Phone calls may be recorded
• Text messages may be stored and reviewed
• Communications may be monitored for training, quality assurance, dispute resolution, and compliance purposes
We may use third-party providers (e.g., CRM systems, messaging platforms, dialing services) to facilitate communications. These providers may process your data solely on our behalf and under confidentiality obligations.
We do not sell your personal information. We may share information with:
• Service providers (payment processors, LMS platforms, communication vendors)
• Certification or accrediting organizations
• Employers or sponsors (if they enroll you or request reporting)
• Legal or regulatory authorities when required
All third parties are contractually obligated to safeguard your information.
We retain personal data as long as necessary to:
• Provide services and maintain certification records
• Comply with legal, tax, and regulatory requirements
• Resolve disputes and enforce agreements
We implement industry-standard safeguards, including administrative, technical, and physical protections. Despite these efforts, no system is completely secure.
You have the right to:
• Access, correct, or update your personal data
• Request deletion of your data (subject to legal retention requirements)
• Opt out of marketing emails via unsubscribe links
• Opt out of text messaging by replying STOP
• Opt out of calls by requesting Do Not Call status
We use cookies and similar technologies to:
• Improve user experience
• Analyze site traffic
• Personalize content and marketing
You can manage cookie preferences in your browser settings.
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
Our services are intended for individuals 18 years or older. We do not knowingly collect data from minors.
We may update this policy periodically. Updates will be posted with a revised effective date. Continued use of our services constitutes acceptance of those changes.
If you have questions, requests, or concerns:
Prolific Training & Protection
99 Madison Ave, Suite 516
Training@info4prolific.com
347-343-8818
By providing your contact information, enrolling in our programs, or interacting with us, you:
• Acknowledge that you have read and understood this Privacy Policy
• Provide prior express written consent to receive communications as described above
• Agree to the use of automated technology, prerecorded messages, and recorded communications where permitted by law
This Policy will be included with your registration form for review and consent.
